- Downloading books and adding bookmarks: This was solved with an update to the Kobo Books app on March 9. The problems appeared to be due to changes made in a WebOS update. So it took them a little over a week to fix the problem. Not as fast as I'd like, but not bad.
- Cutting off text at end of chapter: They are aware of the problem, and they have been very good about keeping in contact with me about it. They had difficulty reproducing it at first, so it seems to be pretty isolated based on the text display settings and just how it happens to paginate each chapter. From the sound of it, it doesn't seem to be a widespread problem. Still, this is an extremely annoying bug. Although they did offer me a refund if it can't be resolved, which was comforting.
- Wasted space in UI: They passed the idea along to the development team. Whether anything actually happens about that... who knows.
Another thing I will say is that their price for one of the books I'm interested in reading, No One Would Listen, was down to $9.99 before Amazon's Kindle price was. They're the same now, but Kobo was cheaper by about $6 for a week or so that I noticed. I'd still suggest Kindle for your eBooks, but it wouldn't hurt to check Kobo as well to see if they're cheaper. If you can save yourself some money, it might be worth giving Kobo a shot. Perhaps the software is better on other phones/devices. If it is, let me know!